Orders are processed and prepared to be shipped within 2 business days. Delivery times may take 3-12 business days from the time of purchase to shipping. Shipping times sometimes may vary depending on the item in particular.

Ventra works with global merchants and top-quality handmade artisans in order to provide you with the best prices and the most awesome innovative products. Our shipping methods for the majority of our shipments are USPS and FedEx. If you buy different items it is possible that you will receive more than one package. Please do not worry if it does not show up immediately. We provide tracking numbers with every number as well.

24/7/365 ticket and email support is conveniently offered to you, We are always only one email away and offer very fast response times. Please contact us if you need assistance, we are here for you.

Refer to our Return Policy if you need further assistance, please contact us.

We strive to maintain one of the fastest response times on the web. Thus far we manage to meet our best results regularly and respond to inquiries within 1-3 hours, but we aren't always perfect so please allow up to 12 hrs especially on weekends or holidays. We guarantee awesome customer support!